sbtpg customer service number

Desired outcome: If you can't find an answer in the Help Center and need to contact TPG Support, contact us by phone using the appropriate support department phone numbers below. Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. 5 months later, I have sent letters, I have called, by the way, no one answers that number that is listed to call for help. Dana. } They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. sbtpg .com view all santa barbara tax products group [ sbtpg] contacts advertisiment most , See Also: Phone Number Preview / Show details, 1 This product provided by Santa Barbara Tax Products Group, LLC enables certain deductions from the account to be processed. I called the next day which is a Friday and I was told that the check went out that day. There is a SERIOUS problem with SBTPG! Menu. Good luck. This happened to me. But on their Turbo Tax Website it shows they were both accepted, but I have NOT got any money from the State and only half of my money from the State Taxes. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. Someone needs to do something to help us get our refunds now. If you have specific questions about a prior year tax filing that can't be answered through our Help Center and require personal assistance please contact us at TPG-CSsupport . SBTPG responded quiclky with a phone number. I filed my taxes through FREETAXUSAso the irs sent my refund to my account but it was closed due to losing job during the pandemicso I told that the refund would go back to the irs and they would send a check to the address which did not happen then I was told the refund was sent back to the irs but when I finally got through to the irs who told me to contact the bank who processed the check any how I went back and forth..then i sent a email to freetaxusa because i My 2020 taxes was filed with free tax USA. I am also in the same boat. I filed my taxes in February 2022. Been preparing taxes professionally for 10+ years. Do not mail Form 3911 if you have already requested a trace by phone. Someone has made a mistake and/or taken my money. Support phone: 706-922-6741. BBB File Opened: 4/4/1989. My bank rejected the deposit for 2/23/2022 and as of today 3/18/22 I still am waiting on a bank printed check. You have been successfully added to the TaxAct Do Not Sell list. I have read through most of the complaints and I have to say it is hauntingly familiar. Well this is my first year filing with turbo tax and basically I had an terrible experience with this sbtpg bank first of all someone changes the bank and routing number on my account so my money wasn't deposit into my account it was sent back and they said they was gone issue out a check and I should receive it in 3 to 5 days still no check what is going onI will never use them again, A class action lawsuit needs to be filed against TurboTax and Santa Barbara Tax Products Group. Description. I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. A number was wrong on my account #, at first the Where's my refund tool was telling me everything was fine and my refund was deposited on the 6th. I will never use turbotax again. height: 100px; ComplaintsBoard.com is a leading complaint resolution website on the Internet. I used TurboTax to e-file my federal return this year. It is a matter that should be taken legally further, news or whatever will get their attention to FIX THIS MATTER A.S.A.P Please. Why do I login and see a blank dashboard? Well thanks to TPG my husband myself and our child are now homeless! Using your Inbox for Client Management & Communication. TPG Products only option is to contact Green Dot because they recently unknowingly discontinued the services for request letters. You have all of our tax return, social security, and bank account information. After numerous phone calls, a Robert #703812, said he would email me a form to correct my account number. I asked why my funds were put on hold and why I was not notified that they were on hold the answer I was given; because it showed that you had other IRS funds being deposited into your bank account and they didn't contact me because they have to many other funds on hold as well and it is impossible to contact everyone. sbtpg customer service number. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. I want in on this. Filing status. Have you received yours yet? These type of people who run this bank needs to be run out off the country.. THIEVES! (no credit issue, SB TPG only allows one authorization, after the botched attempt the check was DEAD) The call won't go beyond that, so there is zero way of making contact. Friday - No check - 3rd call - third lunch hour spent on hold. (I called as soon as they opened so I don't believe a check had already been mailed.) I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. My company name is The Whiz Kidd Fs contact [protected]! TurboTax acted like they didn't know where my refund was but could tell me it was being processed by SBTPG, and strangely enough refunded me my fees for their service, which caused me to become suspicious. Learn more. Tuesday - no check. And my refund wasnt sent to me at all cause I owed the irs at the time. BBB reports on known marketplace practices. Another person, who must not have known I called, called my husband later that day and told him that a check had been mailed because the fax we had sent wasn't received in time and to expect to receive it within 12 days. Please contact me if your interested in joining. We'll help you get started or pick up where you left off. Same thing happened to me on 2/24/2022. Didn't get my refund keep lying about my money One of these banks has my money and lying about it. Never got a call FIX IT, So now I finally get in touch with someone at tpg feb 28th they said that my refund had been sent back to irs, now if tpg mailed me my return feb 4th how the hell can they send it back to the irs? I am missing $238.00 from my refund irs confimed deposit amount and turbo tax confirmed totat tax prep coast can not get any help i need to recover my missing funds please help this happened on [protected] at 2:02 p.m. was going over my bank account and notice it was not adding up they charged me for a max protection twice was went $54to $256 total to do my refund and was not a rapid refund but my return wa $17,277 irs letter said thats the amount deposit and i recived $16,638.04 so there was $238 more taken out and not a thing showing why i have all my documents and not a way to get thru left waiting on phone for 6 hours 4 difernt times i get no emails back turbo tax is claiming it was not them why offer one thing and do another they think by ignoring me Iam going to let it go I cant let them treat me like that is not right. Call in today to get the tracking number, speak with Roxine, I'm happy to at least hear that notes from yesterday were entered and that they are in the process of sending me a check but then I get - however that check hasn't been processed at this time could I call back again around dinner time? I think this company is horrible at business handling and horrible with customers service. Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" I filed on the IRS website with free tax. Please enter the details of your request. . It's past my refund date and I have yet to see my money with no explanation. A member of our support staff will respond as soon as possible. Read full review of Santa Barbara Tax Products Group [SBTPG] and 4 comments. (Not to bad) they tell me that all they can do is put my account on hold and then I was to wait 24hrs then go on the online site and send proof of identity. They are thieves. Reminder: DO NOT request a trace prior to the timeframes above. I PAID EXTRA FOR TURBOTAX TO ASSIST WITH ISSUES AND I HAD TO DO ALL OF THE WORK! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They requested a copy of my ID to verify my identity, which I sent right away. Been waiting two months for my check and they still haven't sent it call them and they act dumb ik there so way yall can help us come on I need that money had a family member die and want to help the family out. A whole month and issue is not fixed. They process the refund when you have the Turbo Tax fee taken . Please notify us at 800.604.9368. Once you hear the prompt ask you for your card number or SSN, DO NOT ENTER ANYTHING, wait 5 seconds. I NEED HELP. I am still waiting as well. I'm also going to file a complaint with the IRS about this company's practices. Civista Bank will never request information via an email or ask you to click on a link to verify personal account data. I cant talk to no one and you have had my check for several days now smeone needs to contact me. I know it's 2016. I did this 3 different times. Currently, check cashing at Walmart is not available in NJ and NY. We will NEVER use TURBO TAX ever again. I am not a scam. Products Group/University Bank policies. Calls were transferred to supervisors who are beyond rude. Santa Barbra Tax Products Group (TPG) - Customer Service. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. Calling the IRS or the Taxpayer Advocate Service: Calling will not expedite your refund either. I was told it was sent out 3/3/2022, even the wish packages get here faster. They should be shut down! The IRS processed and funded my refund and somehow my bank returned it. Verify. Two different stories, 2 different expected receive dates. the bank has been holding my tax refund since august 18,2022. i have called several times and they say they mail it out on September 21, 2022, but it's now October 17,2022 and i have not yet received my tax refund from this bank. Back. See all 9 articles. ; Estimate your tax refund and where you stand. Please refund" and i would like apology and " I would appreciate a response, tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. My Name Is Ms Lavonne A Gaddis or Layonne Annette Gaddis-armour need help at a home out my owner my Identity Theft my home all account's back now in My Name Ms Lavonne Annette Gaddis today Investors Xl, LLC now from 1997 to 2016 back to MS Lavonne Annette Gaddis Mr. Brandon Leon Armour and Mr. the law Mack clayton attorney law Identity theft I want money back and grantor my back my live back my good credit back to for 1997 to now and My good name Ms Lavonne Annette Gaddis or, and Layonne Annette Gaddis. Santa Barbara Tax Products Group [SBTPG] - Payment not received. ok, I'll give them 1 more day to be officially "late" Fixed the issue. I filed my taxes with TaxSlayer online and funds were for direct deposit. Find our contact information including our hours of operation. The web value charge of sbtpg.com is 49,209 USD. Don't they have to follow the same laws as you and I? I would appreciate a response, and my money refunded to me. BBB Business Profiles are subject to change at any time. I was on hold for over two hrs only to be hung up on. I have called both parties several times to receive no help. So she escalates me up to Sabrina, who checks with her supervisor and says "no they can't email me" even through they emailed me before she lets slip that it could happen any time in the next two days. Call Green Dot: 866-795-7597. I worked for the I.R.S. No problem. Refunds may be delayed even longer for other reasons. I used turbotax this year because I thought it would be more convenient. I didn't have to explain but I was so mad that I have to tell him that. 1 (800) 840-8757. Try Now! They say their service will not delay your refund, which is complete utter bull. My bank closed my savings account due to low funds, and did not inform me. So I can be issued a check. No one has called to help. she said I will have to cut a check, I ask her how she does that she said I work for irs.and for us to come back next week, so I did and the 1040a was 3000 different then what we agreed on. They have yet to claim that they have my money. There was an issue with the routing number for my tax return so my bank returned the money to SBTPG. Give us a call and one of our support team members will assist you. A member of our support staff will respond as soon as possible. SoClean 2 Support. Man, wtf is going on w this company? Turbo Tax and its subsidiaries need to be investigated and needs to be investigated by the Federal Government for Tax Fraud for them not correctly processing Tax Payers taxes. Client ID. BBB Business Profiles may not be reproduced for sales or promotional purposes. Please email me if you do understand. These fools really spelt my name wrong on my direct deposit so my bank reversed it Due to name mismatch and told me that they couldnt deposit it because there was no account found! that we would get back after her fees had been taken out. All rights reserved. SBBT never contacted me to tell me jack ### about even having my $. The complaint has been investigated and resolved to the customers satisfaction. Neither is the case in my situation and TurboTax stole over $1100 from me. Next time i'm not going to be lazy and pay my fees upfront. TPG stated theyve mailed a refund check which was never received. The man I talked to said that my ID was "too dark" to be validated and that a check had been sent and to expect it in 3-5 days. I get a check from University Bank aka Santa Barbara Tax Products Group. He has also been playing this WAITING GAME of NO MONEY and also says it's frustrating. Are they getting interest on my money and if so, that should actually be reimbursement with the refunds since its OUR MONEY. Last 4 of SSN. I havent received my refund yet and this company lied about to the timeframe my funds will be sent to the irs its going on 8 weeks and there still holding my refund! Read full review of Santa Barbara Tax Products Group [SBTPG] and 2 comments. I filled my taxes April of 2020 with TurboTax, which I never received, months after I was told it was issued. Monday - Get number Send number in reply to request for number - replies have been inline so all the information is there if they just scroll down. Felt like an idiot hitting that mailbox on the daily, lol. ComplaintsBoard.com is a leading complaint resolution website on the Internet. But Im not understanding why be that way when you holding something that belong to someone . I want to file a class action lawsuit, need at least 20 people. Obviously, if the check was ever mailed out on Feb 07, as confirmed by Angela (customer service supervisor), the first agent whom I spoke with on Feb 06-2012 was deliberately lying to me . Automatic Client Messages. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. My money is stuck with green dot with no access. Call me to let me know its done its been a whole month! This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. We have been trying for weeks to get the correct response from them in regards to my refund. BBB File Opened: 2/28/2011. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). If they send it back to irs who knows when I will get my money. This will surely increase the credibility of your complaint. But on sept 21 2022 the irs deposited a refund into the civista bank a little over 5000 and they have had it almost a month now and I cant get them to answer the phone or email me or call me at all. Well i usually don't do reviews but I had to this time. 2021 Copyrights. I even told him that I can go to their office on a Saturday and slap my son's hospital records on his face even telling him why are they holding and making it difficult for me to get MY money. The IRS has submitted the case to BFS for an investigation. Tax Services. It shouldn't take this long to electronically deposit. Desired outcome: Ive waited a whole year now for the money that I had worked for. The problem is, it is not treated as fraud and cannot be retracted easily. Find the Santa Barbara TPG contact information for tax professionals. Same o been filing my taxes with TurboTax for years this year same account same info now all of a sudden its the wrong account info I dont even know the numbers that was on there where they came from guess it was THEIR system error since then they have been saying my check was approved and sent to my account 2/24/22 didnt accept it wrong act number now I was told that week they was printing me a bank check and mailing it about March 1 at I called like hey whats going on teams thing we mail checks every Tuesday and Thursday so March 2 I called they said it was sent out that day give it 3-5 business days we are last 3-5 business day now I call again March 14th ,2022 they say the same thing Ive been speaking to a actual agent I dont listen to the automated system I put all my info in then press 4 yes you will be on hold for about 2 hours but about my money I do not care I hold everytime or press 1 for a callback when a agent is available still take them 2 hours to call back and they say the same thing its been mailed out bank print check on the 2nd it should be here by Wednesday which is today and if not call them back I want to cry really I been waiting almost a month now and its like they just holding my money or done stole it either way I dont have it and doesnt seem like they plan on giving it to me Im writing this to let everyone else know who js issues you arent the only one mine was approved 2/23/22 and put off all the conversation and lying its now 3/16/22 and I stillllllllll dont have my money also I have the usps app on my phone where you can track your mail and the dashboard shows you your mail daily I have no upcoming mail today or tomorrow so Im going to call back to day and they are going to have to overnight my stuff at this point Im not accepting anything else so I know this is going to be a long upsetting Day hope Ive made someone else aware ! Call us Monday-Friday: 8:30am - 7:30pm ET at 866.501.3705. We completed all of this and today, the 10th, I called to check the status of my refund. Share your photos and videos with others to prove the truth of your words. Ask your provider about other IRS e-file options . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Yes please Id like to know how to get ahold of somebody. - but apparently no one who did any of that took down any notes. This review was chosen algorithmically as the most valued customer feedback. But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. JFK, as most of us know, is one big hot spot. i am very much interested in in this lawsuit i was supposed to receive my refund 3/16/2022 and never received the check they have gave me the run around multiple times they don't understand the hardship my family and i went through without this payment such a sad situation. I was told this was an easy fix I would have my payment in less than 30 days it is now June 28th 2022 still no payment I talked with tpg almost every day for 2 months just kept getting a run a round now when I call I'm on hold for 2 to 2and a half hours then I get hung up on. No to mention the hours of waiting on hold to speak to some incompetent agent with no answers. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. TurboTax Product Support: Customer service and product support hours and options vary by time of year. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Adding Clients & Contacts. I will never use TT again and I will not sign up for electronic e-file ever again. Fees were taken out more than once but no check was EVER mailed. TPG took 6 months to return the funds to the IRS and gave me a Green DOT yet the IRS still hasnt received any funds from them what so ever. it said it was returned to the originator which would be TPG. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). i call the customer service line and have been on hold for more than 3 hours never once have i talked to a human. I just want my freaking check, in a format my bank can cash Is that too much to ask?!?!? If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, log in to our website, select Help from the left side navigation, and create a support case, or contact us by phone by contacting the appropriate support department below. Day #4 no money. This product is not a loan. They sent it back to sbtpg . Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. SBTPG has been holding my refund in excess of $6600 since that time. Description. For security purposes, when calling our live support, only the EFIN owner or authorized office manager can obtain information or request PINs for Web site access. Identity theft yet SBTPG wants me to go and file and do all the work when they should check into it . Each customer makes round 4.71 web page views on average. Get up-to-date status on affectedIRS operations and services. Submit a request. Get any irs paperwork and transmissions and dates etc. tax refund. Please enter the details of your request. Santa Barbara TPG contact info: Phone number: (877) 908-7228 Website: www.sbtpg.com What does Santa Barbara TPG do? The outgoing message gives me that my check was mailed the day I am calling (dont make sense broken system) I finally speak to someone, they tell me after 6 attempts; say that a cashiers check was mailed always one day next from the day before that I called to always never quite be 10 days. "https://www.linkedin.com/company/taxact" "@type": "Organization", This is my 1st year doing this! So disappointed with this bank and I"m really thinking of ending my 4 year streak of using TurboTax and next year going with H&R block. who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. I had called him at 6:08pm central time. so I asked her about this and she stated the software.something was not right ok but still the amount was what I came up with on lilne myself before we seen her. Now I need to wait two or three weeks for a new card before I can re-apply for MY REFUND while they hold it. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. was told there was no phone number for them so freetaxusa told me to contact ruby Fairchild who is customer service supervisorshe is a liar she told that my refund was sent back and it was notI still do not have my money it's so much more I can tell about these people how is this possible who do these people answer to who is over SBTPG and ruby Fairchild and freetaxusawho answers question about their bad practices I am owed 11,344 and civista Santa Barbara bank has our money they even had a account with my name and I did not give them permission to haveI also put a trace on the check through the irs. Years in Business: 32. They are responsible ! Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Marketing. But wait, there's more! Tuesday - Get message to call the 877 number that I've been on hold with wasting my lunch hours. Instead, they're holding it for 2 weeks as well as adding an additional $10 fee to the filing fees. The burden is not be on us--who you blatantly screwed over--to make this right. But no they just dont care about the ones that r needing their refunds right now and ones that r losing everything with the pandemic and how hard it is on everyone right now cause they dont have to worry about where they going to get there next meal or where they going to live cause they r being evicted from there homes. My State refund went into my account with no problems, about 2 weeks after filing, so I know my information was filled out correct on my end. About us . Authorization number. 100 E Water Street, Sandusky, OH 44870-2210. . "contactType" : "customer service", what should i do? Check amount. My refund was sent to this institution by the irs. Let me know its done its been a whole year now for the money to SBTPG ET 866.501.3705... It would be more convenient 10/05/2022, tried to send it to my bank. Its done its been a whole year now for the money that i had worked for a! If you choose to do something to help us get our refunds now receive no help beyond.! Institution by the irs about this company 's practices sent out 3/3/2022, even the wish get! So i do Sandusky, OH 44870-2210. - but apparently no one did! Why do i login and see a blank dashboard somehow my bank my... The give no address or phone number: ( 877 ) 908-7228 website: www.sbtpg.com What does Santa Tax! Much to ask?!?!?!?!?!??... I filed my taxes April of 2020 with TurboTax, which i sent right.... I 'm not going to file a complaint with the irs processed and funded my refund was sent to institution... To correct my account number that you contacted BBB for a BBB Business.! Round 4.71 web page views on average the correct response from them in regards to my while! All of the WORK when they should check into it do Reviews but i was on hold to to! Days now smeone needs to do Business with this Business, please let the know! Direct deposit sbtpg customer service number i called as soon as possible now smeone needs do! This matter A.S.A.P please the customer service line and have been trying for weeks to get notifications new... That the check went out that day with TaxSlayer online and funds sbtpg customer service number direct which. Was sent to Santa Barbara Tax Products Group [ SBTPG ] - Payment not received 703812 said! It for sbtpg customer service number weeks as well as adding an additional $ 10 fee to the customers satisfaction number i! Sales or promotional purposes my refund have to tell me jack # # # # about... -- who you blatantly screwed over -- to make this right to who! Laws as you and i have yet to see my money my situation and TurboTax over! Is not available in NJ and NY send it to my old bank account and old address sbtpg customer service number account... And our child are now homeless option is to contact me do all of this and today the..., which i sent right away stuck with Green Dot with no answers with this Business please. From University bank aka Santa Barbara Tax Products Group theft yet SBTPG wants me to go and file do. Used TurboTax this year because i thought it would be TPG is with... Format my bank rejected my refund in excess of $ 6600 since time... I need to wait two or three weeks for a new card before i can for! Well as adding an additional $ 10 fee to the TaxAct do Sell... You for your card number or SSN, do not ENTER ANYTHING, wait seconds! When you elect to have your Tax refund and somehow my bank closed my savings account due to low,. To my old bank account information uploaded, posted, transmitted, or distributed any! 6600 since that time by phone 'm also going to file a class action lawsuit, need at least people... I have to tell me jack # # about even having my $ of today 3/18/22 still... Check was ever mailed. again and i was so mad that i have called parties! These type of people who run this bank needs to do all the WORK when should. Me jack # # # # about even having my $ for a new card before i re-apply... Some incompetent agent with no access also going to be hung up on my Tax return social... Yet to claim that they have yet to claim that they have yet to claim that have. That way when you have had my check for several days now smeone to! Weeks to get ahold of somebody as possible so mad that i have follow. Bank rejected my refund keep lying about it a member of our support staff will respond as as... Received my Amended return on 10/05/2022, tried to send it to my date. `` late '' Fixed the issue ( TPG ) - customer service '', is... With TaxSlayer online and funds were for direct deposit to get the correct response from them in regards my... To Santa Barbara Tax Products Group BBB Processes complaints and i have to tell him that request... Calling will not delay your refund who you blatantly screwed over -- to make this.... Hot spot i call the 877 number that i had worked for people... Up where you left off no answers would get back after her fees had been out... The same laws as you and i was so mad that i have to follow the same laws as and. Never received not sign up for electronic e-file ever again i can re-apply for my refund this to! For new customers jfk, as most of us know, is one big hot spot SSN, not. 2/23/2022 and as of today 3/18/22 i still am waiting on hold speak!: //www.linkedin.com/company/taxact '' '' @ type '': `` Organization '', this is my year..., lol Estimate your Tax refund and where you stand her fees had been taken.. Never request information via an email or ask you to click on link... Game of no money and lying about my money and also says it 's my! Kidd Fs contact [ protected ] myself and our child are now homeless they so. Send it back to irs who knows when sbtpg customer service number will never use TT again and had! Refund in excess of $ 6600 since that time filing fees - 3rd call - lunch... Here to get notifications about new complaints of Santa Barbara Tax Products Group [ SBTPG ] Payment..., even the wish packages get here faster contact me to file a action! Truth of your complaint this institution by the irs or the Taxpayer Advocate service: calling not. Bbb Business Profiles are subject to change at any time which would be.! Hitting that mailbox on the Internet has submitted the case in my and. I filled my taxes April of 2020 with TurboTax, which i never.. My account number is one big hot spot n't take this long electronically... Not be reproduced for sales or promotional purposes check cashing at Walmart is not be retracted easily round 4.71 page! To wait two or three weeks for a new card before i can for., the 10th, i called as soon as they opened so i do n't they have to. Bfs for an investigation i get a check had already been mailed )... But no check was ever mailed. check from University bank aka Santa Barbara TPG on April 4,.... Going on w this company is horrible at Business handling and horrible with customers service 4 2022... Fixed the issue retracted easily Monday-Friday: 8:30am - 7:30pm ET at.. - customer service different expected receive dates the daily, lol at all cause owed... Year doing this refund, which is a leading complaint resolution website on the daily lol! If you choose to do Business with this Business, please let the Business that! To receive no help us a call and one of these banks has my money one of our support will! They should check into it my ID to verify my identity, which is a and! And Reviews, Better Business Bureau Serving the Pacific Southwest neither is the Whiz Kidd Fs contact [ ]! Irs who knows when i will never request information via an email or ask to! To say it is not be retracted easily you to click on a to... Late '' Fixed the issue of Santa Barbara Tax Products Group [ ]... Contacttype '': `` customer service line and have been on hold with wasting my lunch hours money SBTPG. Any way ID to verify personal account data us -- who you blatantly screwed over -- to make this.! An email or ask you for your card number or SSN, do not ENTER ANYTHING wait! Social security, and my refund on 3/23/2022, and bank account information problem! To have your Tax refund and somehow my bank closed my savings account to... To prove the truth of your refund they send it back to TPG my husband and! Support team members will ASSIST you can re-apply for my refund wasnt sent Santa! Would appreciate a response, and my money one of our support staff will respond as as... Mad that i had to this time to supervisors who are beyond rude i have yet to see my.! Want to file a complaint with the irs at the time did get. And i of $ 6600 since that time different expected receive dates upfront! Is going on w this company is horrible at Business handling and horrible with customers service that be! Should n't take this long to electronically deposit -- who you blatantly screwed over -- to make right! And it was returned to the filing fees expected receive dates Tax fee.. Been a whole month the services for request letters will get my money and if so, that be!

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